Privacy Policy

GetWellSoon.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Personal Information

When you create an account or use our services, we may collect:

• Account Information: Name, email address, and password
• Payment Information: Payment details are processed securely by Stripe; we do not store your full credit card number
• User Content: Messages, photos, voice recordings, and other content you upload to boards
• Communications: Emails and messages you send to us or through our platform

1.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies for authentication and analytics cookies for understanding usage patterns

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send transactional emails (board invitations, notifications, password resets)
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party service providers who assist us in operating our services:

• Stripe: Payment processing
• Resend: Transactional email delivery
• Analytics providers: To understand and improve our services

3.2 Board Participants

When you contribute to a board, your name (or chosen display name) and content will be visible to the board owner and other participants. If you choose to contribute anonymously, your personal information will not be displayed.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Board content is retained until the board owner deletes it or closes their account. Account data is retained until you request deletion.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at hello@getwellsoon.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, and disclose
• The right to delete your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: